Eclipse Crown App: Withdrawals and Verification on a Phone

Everything needed for a payout at Eclipse Crown works on a phone: the cashier's withdrawal side, Promo > My Bonuses, and the Documents tab, where a phone camera makes verification quick. Use the mobile browser at eclipsecrown.com or the Download App item in the menu, the only official app route.

Getting in

Type eclipsecrown.com and add it to your home screen, or tap Download App at the bottom of the left-hand menu, below the language selector. Sign in with your usual details.

Withdrawing on a phone

1. Check Promo > My Bonuses: no bonus active.
2. Open the cashier and choose withdrawal.
3. Choose a method in your own name; its limits appear.
4. Enter an amount within them and confirm.

Documents by camera

Crypto payouts on a phone

If your wallet app is on the same phone, copy its receiving address and paste it into the withdrawal form, then check the first and last characters before confirming; blockchain transfers cannot be reversed.

Staying reachable

After a withdrawal request, the casino may email you or call your registered number. If it cannot reach you during the check, the account may be locked until verification is complete.

Security on a phone

A screen lock, two-factor authentication and a shortcut you created yourself protect your balance. Delete document photos from shared devices after uploading. See our withdrawal page, verification page, support page and responsible gambling page.

A payout from a phone

On the train home, you open Eclipse Crown from your home-screen icon and sign in. My Balance shows €140 and no bonus is running. In the cashier you choose withdrawal, pick the e-wallet you deposited with and request €140. That evening an email asks for a proof of address; you download last month's utility bill as a PDF on your phone, open the Documents tab and upload it. A photo ID was already accepted earlier. Everything happened on the phone, with no computer needed. The example illustrates the steps; no timing is published or implied.

Card payouts on a phone

The card rules are the same on mobile: personal Visa and Mastercard cards only, and up to your net card deposit. If your winnings are larger, choose a second method in your name for the rest; e-wallets and crypto wallets are often convenient on a phone.

Bonuses before withdrawing on mobile

Promo > My Bonuses on mobile shows any active bonus, its wagering and its deadline. If you would rather withdraw now, cancel it there; the bonus and its winnings are removed and your remaining own money can be withdrawn.

Fees on mobile

Method and network fees appear before you confirm, exactly as on a computer; banks may charge their own.

A mobile payout checklist

• Bonus: none active, or cancelled.
• Method: in your own name, with limits that fit the amount.
• Documents: any requests answered in the Documents tab.
• Contact: email and phone current; reply promptly.
• Security: screen lock and 2FA on.

Deposits that make payouts easier

On a phone, it is tempting to use whichever method is quickest. For later payouts, it is easier to deposit with a method in your name that you can also withdraw to and document easily, and to play deposits through in normal play so no processing fees apply.

Mobile questions