Eclipse Crown Login: Signing In to Check and Request Payouts
Signing in to Eclipse Crown on eclipsecrown.com is the first step to checking your balance, a running bonus, a document request or a pending withdrawal. This page covers signing in, where payout information sits once you are in, recovery and the security that protects your winnings.
Sign in to see your balance.
Log in to Eclipse CrownSigning in
- Open eclipsecrown.com from your bookmark.
- Press Sign In at the top right.
- Enter your login details, password and 2FA code if enabled.
Where payout information is
| Information | Where |
|---|---|
| Your balance | My Balance |
| A running bonus and its wagering | Promo > My Bonuses |
| Document requests and status | Documents tab |
| Method limits | The cashier, after choosing a method |
| Your phase | Loyalty Program |
Everything in one account.
Sign in nowA pre-withdrawal check
- No bonus active, or you are ready to cancel it.
- A method in your own name available for the amount.
- No outstanding document requests.
- Contact details current, so the casino can reach you.
Recovery
Forgotten password: Sign In, then Forgotten Password; on Recover your password, enter your email and press Send Recovery Link. Temporary lock: Unlock your account and Send Unlock Instructions. Balance, bonus and pending requests stay as they were. If the email does not arrive, check spam, then contact live chat or [email protected].
Locks around withdrawals
If the casino cannot reach you during a withdrawal check, the account may be locked until verification is complete. Upload the requested documents and reply to contact attempts.
Security for your winnings
Use a unique password and two-factor authentication, and sign in only from your bookmark. Payouts go only to methods in your own name, which protects winnings even if a password is stolen. Nobody from Eclipse Crown asks for your password or a code. See our withdrawal page, verification page, app page, support page and responsible gambling page.
A withdrawal session
You sign in from your bookmark and complete the second factor. My Balance shows €180. Promo > My Bonuses shows a Deep Shadow bonus still running with wagering left; you decide you would rather withdraw, so you cancel it, knowing the bonus and its winnings are removed and your remaining own money stays. The Documents tab shows no outstanding requests. In the cashier you choose the e-wallet you deposited with, see its limits and request your available balance. A day later an email asks for proof of address; you sign in, upload it and reply. The example illustrates the steps; no timing is implied.
Help while signed out
Live chat works while signed out, 24/7, after you enter your name and email. If you cannot sign in while a withdrawal is pending, contact it straight away; the casino needs to be able to reach you during checks.
Signing in on a phone
The same login works in the mobile browser and through the Download App item; the cashier, Documents tab and Promo > My Bonuses are all available on a phone.
If something looks wrong
If you see a withdrawal request, a changed payment method or a bonus you did not claim, change your password, switch on two-factor authentication and contact live chat at once. Because payouts go only to methods in your own name, quick action protects your balance.
Login questions
How do I check on a pending withdrawal?
Ask live chat about the specific request; no fixed processing time is published.
Does a password reset affect a pending payout?
No, pending requests stay as they were.
Why is my account locked after a withdrawal request?
Verification may be outstanding or the casino could not reach you.
Will Eclipse Crown ask for my password?
Never, by email, chat, phone or messenger.
Can I cancel a bonus after signing in?
Yes, under Promo > My Bonuses.
Is two-factor authentication available?
Yes, optional; switch it on yourself.
Where is the Sign In button?
At the top right of eclipsecrown.com.
Can I upload documents after signing in on a phone?
Yes, in the Documents tab, by camera or gallery.
What if I see a withdrawal I did not request?
Change your password, switch on 2FA and contact live chat at once.
Can I contact support while locked out?
Yes, live chat works while signed out.
Does my phase show after sign-in?
Yes, on the Loyalty Program page in the menu.
Does the session time out?
Private browsing or blocked cookies end it; sign in again from your bookmark.
Can I contact support while locked out?
Yes, live chat works while signed out.
Signed in, payouts in view.
Go to Eclipse Crown