Eclipse Crown Payouts FAQ: Withdrawals Answered

With no bonus active, open the cashier, choose withdrawal, pick a method in your own name and enter an amount within its limits.

Yes, the mobile cashier follows the same rules.

Yes, any amount within the method's limits.

Ask live chat about the options for a specific request.

In the cashier, after signing in on eclipsecrown.com.

That no bonus is active, documents are up to date and you have a method in your name for the amount.

Yes, each within the method's limits.

Yes, each method shows its minimum and maximum.

No, Eclipse Crown is casino only; this guide covers casino payouts.

No; contact live chat, which works while signed out.

Personal Visa and Mastercard cards, e-wallets, bank transfer and crypto wallets, depending on your country.

It is shown for each method in the cashier when you withdraw.

It depends on the method; larger amounts may be paid in several instalments.

No, only to methods, accounts or wallets you own.

Available methods depend on your country of residence.

It must be in your name; support may ask for proof.

The amount was above the method's maximum.

EUR, USD, GBP, CHF, AUD, NZD and CAD, or crypto.

No, payout rules are the same with or without a code.

Yes, if the e-wallet is in your name; amounts above the net card deposit must go another way in any case.

€20 or the equivalent, which also starts your payout route.

Up to your net card deposit; the rest goes by another method in your name.

No, personal cards only.

Visa via Original Credit Transfer; Mastercard via Payment Transfer.

Contact support; payouts go only to methods in your name.

For winnings above your net card deposit.

The amount you deposited by card, after earlier card payouts.

Your bank may decline a payment on its side; support can suggest another method in your name.

No, bank transfer payouts in USD are not available.

Yes, they may deduct their own.

Yes, to a wallet you own and control; check the address, since transfers cannot be reversed.

Only to a wallet you own and control.

After network confirmation; no fixed time is published.

Yes, in your own name.

BTC, ETH, USDT, USDC, LTC, XRP, TRX, DOGE, ADA, BNB, BCH and SOL.

The address: check it carefully, since blockchain transfers cannot be reversed.

Yes, to another method in your own name; support may ask for proof.

No, finish wagering or cancel the bonus first.

The bonus and its winnings are removed; your remaining own money can be withdrawn.

Yes, 1.5× or 2× the bonus, by offer.

No, on the bonus only; your own money is played first.

After x35 wagering and within the offer's cap, from €100 to €500.

x3 in Penumbra, x2 in Umbra, none from Totality.

After their wagering, x30 to x10, and within a cap of twice the bonus.

They are removed when wagering completes.

An unfinished bonus expires with its winnings; your remaining own money stays.

Cash prizes go to your balance; bonus prizes carry their own wagering first.

Yes, any bet on your account counts; keep your login private.

Possibly: a photo ID, a proof of address and proof of your payment method.

Requests stay pending until verification is complete.

If the casino cannot reach you during a withdrawal check, the account may be locked until verification is complete.

Latin or Cyrillic; otherwise a video check may be required.

In the Documents tab of your profile, never by chat or email.

Yes, it may call your registered number during checks.

Not necessarily; checks depend on the account and the request.

A document from the last 90 days showing your name and address.

Tell support before withdrawing; an updated document may be requested.

Depending on account activity, to protect the account, review withdrawals or prevent fraud.

Yes, by camera or gallery in the Documents tab.

Method or network fees may apply and are shown before you confirm; banks may charge their own.

Deposits should be played through before withdrawal; otherwise processing fees may apply.

The blockchain network; any fee is shown before you confirm.

Play deposits through in normal play before withdrawing.

Method and network fees are shown before you confirm.

Some do; check with your bank.

No fixed time is published; it depends on the method, verification and, for crypto, network confirmation.

Yes, from Totality.

None is published by the casino, so we do not guess.

No active bonus, documents ready, details matching your ID and prompt replies.

No, requests stay as they were.

Yes, it is part of the phase's benefits.

They go only to methods in your own name, after any checks.

That is a scam; tell live chat.

False details, third-party payments, duplicate accounts or prohibited play can lead to a refused withdrawal.

Change your password, switch on 2FA and contact live chat at once.

Yes, optional; switch it on yourself.

Never, by any channel.

Yes, they are returned to their owners and winnings from them are confiscated.

Live chat 24/7 or [email protected]; see our support page.

The request's time, amount and method, and whether documents were uploaded.

Yes, ask for it to be treated as a complaint; it is escalated within Eclipse Crown.

18, or the higher local gambling age.

Yes, 24/7, even while signed out.